Clara Shih

CEO of Salesforce AI

Salesforce

Artificial Intelligence

About Me

Clara Shih - CEO of Salesforce AI and Chairman of Hearsay Systems Clara Shih is CEO of Salesforce AI, the world’s most trusted Enterprise AI for CRM designed to anticipate, initiate, and build powerful customer relationships. A digital pioneer, Clara has been named one of Fortune’s “Most Powerful Women Entrepreneurs,” TIME “Most Influential People in AI,” and a “Young Global Leader” by the World Economic Forum. Clara also serves as Executive Chair of Hearsay Systems, a privately held digital software firm she founded in 2009. She graduated #1 in computer science at Stanford University, where she also received an M.S. in computer science. She also holds an M.S. in internet studies from Oxford University, where she studied as a U.S. Marshall Scholar.

Hear My Insights

Operationalizing Responsible GenAI

How do you ensure the trustworthy design, development, and deployment of advanced AI systems? This expert panel will share their insights and experiences in navigating the complexities and opportunities of responsible AI implementation and offer guidance on the strategies, frameworks, and best practices they and their customers are adopting. How can we make AI decision-making processes more transparent and understandable to users? How can companies address the challenges of responsible AI deployment across different regulatory landscapes? And what does it mean to be accountable for the performance and impact of AI solutions?

AI x Business Transformation

What are the biggest opportunities and risks of using AI in business transformation? Two leaders with a broad view of how companies are applying AI to boost growth and streamline operations will speak from experience about how to design projects, prepare workforces and ensure trust.