Abhinav Kumar
Global CMO
Tata Consultancy Services
#
B2B Services
About Me
Mr. Abhinav Kumar serves as the Chief Marketing Officer for Tata
Consultancy Services, leading a global, diverse and gender balanced
team of 600 professionals in 55 countries, who drive the brand,
reputation, relationships, and growth for the company.
Under his leadership, this team has been recognized with over 150
awards for excellence in Communications & Marketing, establishing the
company as the #1 fastest growing brand in the IT Services Industry over
the previous decade. The brand value of the company has risen
exponentially from US$ 2.3 billion in 2010 to US$ 19.2 billion in 2024. Its
brand awareness among executives went up by 2X to 84% in the same
period, it has consistently held a Top 3 industry position in terms of
media share and been rated as #1 in customer satisfaction for 10 years in a row. All these efforts led the
company to be recognized as a “Superbrand” in its top two markets - the US & the UK, and at its APAC
headquarters - Singapore.
During this tenure, Abhinav has overseen a massive expansion in the brand sponsorship strategy to
create a US$350 million portfolio which has included tie-ups with some of the world’s premier firms
including the Ferrari, Ducati and Jaguar teams in motorsports, the Dutch Open golf tournament, the
Garmin-Cervelo cycling team and over 14 major running events including the TCS NewYork City
Marathon and TCS London Marathon. He holds executive responsibility for the company’s relationships
with several multilateral bodies, including the European Union, and with the World Economic Forum.
Over the past three years from 2021-2023, Abhinav was regularly featured in the Influence 100 list, being
rated among the world’s most high-impact global CMOs and CCOs. In 2020, he was recognized by
Reputation Today magazine as one of the Top 20 global communications leaders. In 2019, Abhinav was
accorded the SABRE award in London, for outstanding lifetime career achievement as a CMO.
Over a 21-year career, Abhinav has been part of a leadership team that has scaled the company 41X
times, from a US$ 700 million to a US$29 billion business, and from a workforce of 18,000 to 625,000. He
has served in several key leadership positions in this journey, including as the CMO for Internal Markets
(2017-2023), CMO for Europe (2011-2017), CCO for Europe (2008-2011) and CMO for Latin America. He
was also part of the corporate team that worked on the company’s US$ 1.2 billion IPO in 2004.
Profile
Abhinav holds a Masters in Business Administration (MBA) from the Indian Institute of Management
(IIM) Calcutta and a honors degree in Economics from Delhi University.
He is a member of the World Economic Forum CMO Council, the Wall Street Journal CMO Network and
the UN Global Company CMO Think Lab. Abhinav serves as a board member at EIBC (Europe India
Business Council), Global Advisory Board member of the IT Services Marketing Association (ITSMA),
Member of IMD Business School’s CMO Roundtable, Member of Ipsos Mori’s Reputation council,
Advisory board Member of the Think Tank Free Trade Europa, Advisory Board Member of ThinkYoung,
Customer Advisory Board Member of ON24 and Relayto, and a Member of the Global Communications
Director Network (GCDN) in Switzerland.
Based out of the firm’s Brussels office, Abhinav has lived and worked in six countries (Belgium, Chile,
France, India, Switzerland and Uruguay) and speaks two European languages - Spanish and French. He is
a regular speaker at various universities, parliaments, and industry events worldwide on
communications, branding, trade and economic issues. He has two sons, with whom he shares a passion
for discovering the world and for the sport of cricket, and a wife who is a Career Strategist and Executive
Coach.
Hear My Insights
Brand Impact: Forging Lasting Relationships
Join us for an enlightening session as we explore the complex interplay between consumers, brands, and media outlets. Our panel of experts will provide practical advice on crucial aspects such as shifting brand perception, utilising media platforms effectively, and the role of CMOs and Media outlets in driving business outcomes and meaningful connections. From analysing consumer behavior to understanding sentiment and the power of brand partnerships, we'll delve into the tools, strategies and techniques needed to consistently engage with your audience, forging lasting relationships that accelerate your brand.