Stephanie Charlaix Meyer
VP CUSTOMER SERVICE AIR FRANCE-KLM
AIR FRANCE
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Marketing & Advertising
Hear My Insights
Unleashing the Value of Customer Service with Generative AI and Agentic AI
Customer service faces rising challenges, causing dissatisfaction and inefficiencies. But with generative and agentic AI, plus organizational change, companies can empower teams to elevate service quality—driving both customer satisfaction and business growth.