Kris Narayanan
Chief Digital Officer
Verizon
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Artificial Intelligence
Marketing & Advertising
Retail & E-commerce
About Me
Kris Narayanan is Verizon Business’ Chief Digital Officer, leading a global team focused on digital growth and experience, innovation and performance design across all digital platforms. An experienced digital, marketing and technology executive, he has previously led digital transformation at Samsung, JPMorgan Chase, Vonage, and LG.
At Verizon Business, Kris and his team are driving customer and bottom-line impact by rapidly bringing design, data, digital and technology together to transform customer and sales rep experiences. Kris’ team is also responsible for Verizon Business’ AI strategy for sales and marketing, and for the acceleration of AI initiatives that drive greatest impact to the business. Through these efforts, the team aims to massively impact digital mix, customer satisfaction and rep productivity.
Kris grew up in India, and holds an BA (Honors) and MA in Economics from the University of Delhi, India, and an MBA and PhD (ABD) from Rutgers University, NJ.
Hear My Insights
Human Touch, Smart Tech: How AI Elevates Customer Experience
AI is transforming customer journeys across industries. Learn how industry leaders from Adobe, LVMH, and Verizon are blending human insight with smart technology to enhance content creation, luxury retail, and real-time customer service optimization.