Alex Hardiman

Chief Product Officer

The New York Times

Artificial Intelligence

About Me

Alex Hardiman is the Chief Product Officer at The New York Times where she oversees the company’s News, Cooking, Games and Audio products that power The Times’s subscription and digital advertising businesses. She also leads The Times’s enterprise-wide approach to Generative AI. Alex has dedicated her career to amplifying high quality, independent journalism through technology. Alex previously spent a decade at The Times in a number of leadership roles before leaving for Facebook in 2016 where she served as Head of News Products. She also spent a year at The Atlantic as their Chief Business and Product Officer where she relaunched the company's consumer products and subscription business. In addition to her role at The Times, Alex serves on the board of directors of Pearson. Alex holds a B.A. in Francophone Literature and History from Columbia University. She is also a graduating fellow of the Punch Sulzberger program at Columbia’s Graduate School of Journalism.

Hear My Insights

Reinventing News: Keeping Humans at the Heart of the Story

In a media landscape defined by shifting audience habits, economic pressure, evolving business models, and emerging technologies like AI, how can news organizations remain trusted and relevant? This session explores how innovation, strategic partnerships, and purposeful transformation can sustain journalism, without losing its human soul.

The Price of Truth: Balancing Profit and Purpose in the Digital Era

Journalism faces a stark reality: its traditional revenue models, once a fortunate coincidence of advertising, have evaporated. In an age of diverse information sources and AI disruption, the industry must redefine its value proposition. This session explores how media outlets can move beyond clickbait and rediscover their purpose—serving the public with high-quality, relevant content. We'll examine successful monetization strategies, the role of philanthropy, and the delicate balance between economic pressures and journalistic integrity. Is it time for a fundamental rethink, and how can journalism truly serve its audience in this new era?