Photo Richard DAWSON

Richard DAWSON

Head of Loyalty Consulting

DUNNHUMBY

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Consulting & B2B services
Fintech, Banking & Crypto
Marketing & Advertising
Retail & E-commerce

About Me

Loyalty and Personalisation expert across retail verticals, transformation from making the case through design to activation.

Hear My Insights

Loyalty is the Engine of Omnichannel Retail Media

Discover how a strong loyalty programme fuels scalable, high-performing omnichannel retail media. This session explores the strategic role of loyalty in unlocking new revenue streams for retailers and driving more meaningful, data-led customer engagement across every channel.