Richard DAWSON
Head of Loyalty Consulting
DUNNHUMBY
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Consulting & B2B services
Fintech, Banking & Crypto
Marketing & Advertising
Retail & E-commerce
About Me
Loyalty and Personalisation expert across retail verticals, transformation from making the case through design to activation.
Hear My Insights
Loyalty is the Engine of Omnichannel Retail Media
Discover how a strong loyalty programme fuels scalable, high-performing omnichannel retail media. This session explores the strategic role of loyalty in unlocking new revenue streams for retailers and driving more meaningful, data-led customer engagement across every channel.