• Skip to main content
  • Main Menu
  • Navigation for access to support pages
  • Navigation for access to legal pages
Logo Viva Technology
  • Session Recordings
  • Speakers
  • Exhibitors
  • FAQ
  • confirmation_numberGet Your 2026 Pass
  • Become a Partner
Viva Technology

17-20 June 2026

Paris Expo Porte de Versailles

1 Place de la Porte de Versailles

F-75015 Paris France

More Infoarrow_right_alt

Event organizers

2025 ThemesConference ProgramOur Speakers

Exhibitors at VivaTech2025 Partners

Startups at VivaTechInvestors at VivaTech2025 Startup Challenges and Awards

JournalistsMedia Partners2025 PresskitPress Releases

About UsOur CommitmentsGeneral Public DayPractical Information

©Viva Technology 2016-2025 all rights reserved

Site MapSite noticeB2B terms & conditionsData Privacy
Duc DOAN Digital Impact Manager at ENGIE
  1. Logo Viva Technology
  2. Speakers
  3. Duc DOAN
Photo Duc DOAN

Duc DOAN

Digital Impact Manager

ENGIE

#
Artificial Intelligence

Hear My Insights

The GenAI path to transforming the interactions with our B2C customers

At ENGIE One B2C, we are transforming the experience of our customers and employees thanks to generative AI across calls, messages and emails. The solution provides human-like and conversational interactions and chatbots are available is 24/7 to answer any customer request in a personalized way.