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César Clary Head of Digital & Innovation at Lyon Airport | VINCI Airports
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César Clary

Head of Digital & Innovation

Lyon Airport | VINCI Airports

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Artificial Intelligence
Marketing & Advertising
Retail & E-commerce

About Me

Customer experience isn’t just a touchpoint — it’s the business. With 15+ years in B2C, I’ve focused on designing services and digital experiences that genuinely simplify people’s lives, build loyalty, and drive growth. From retail to airports, I’ve seen that when digital, data, and empathy come together, you don’t just get smoother journeys — you get stronger, more profitable relationships. At VINCI Airports & Lyon Airport, I lead Digital & Innovation with one obsession: making every interaction count, for the traveler and the business.