PolyAI

PolyAI is a leading provider of AI-powered voice assistants for customer service over the phone. Our voice assistants are used across industries within global companies where B2C conversations are crucial, like FedEx, SimplyHealth, Carnival and MetroBank. PolyAI's voice assistants have been recognised by analysts like Gartner and Forbes for their ability to provide quick, accurate and helpful responses with the care and efficacy of a real person. The company was founded in 2017 by a group of researchers from the Machine Intelligence Lab at the University of Cambridge who were focused on spoken dialog systems. Their PhD work and tenures at Apple, Google and Facebook laid the groundwork for PolyAI's conversational AI systems. Now, we're on a mission to empower companies to the be the best version of themselves for their customers.