CogNeed

CogNeed offers innovative AI-powered solutions for enhancing client relations and sales operations. CogNeed main products include : ▶️ CogNeed AI™ : real-time conversational assistant designed for remote customer relationships teams (inside sales & customer service). By analyzing phone conversations in real-time, the solution dynamically provides relevant information to agents, thus improving efficiency, productivity and compliance adherence. ▶️ CogNeed AI Bot : AI-driven chatbot tailored for customer service. This solution improves initial engagement with prospects, optimizing lead qualification and automating cold communications to enhance overall efficiency and user experience across various communication channels, even outside business hours. Both products embody the synergy of advanced AI technologies with a focus on multilingual support, real-time interaction, and customizable features that integrate seamlessly with existing CRM systems.