ChatLabs

Engaging and converting social traffic is a common challenge for consumer brands. On average, social traffic is 50% less likely to convert than other traffic sources. Why? The consumer expectation when coming from social channels is entertainment and inspiration with an intuitive and personalized content exploration journey just like the channel they came from. This is where ChatLabs comes in. Our AI-powered technology was built to make e-commerce feel like social media. By identifying social shoppers' intent and generating a unique, immersive experience for each individual, it was designed to put them on their own perfect contextualized, persuasive, and hyper-personalized journey toward conversion. Our clients, including Tiffany, Dior, and Sephora, typically see a doubling of brand engagement, 20% reduction in bounce rate, 25% increase in ROAS, and a significant 25% increase in revenue from social traffic.