FAQ

Can I cancel my pass or get a refund?

No right to withdraw. The sale of passes to professionals and businesses will not give the latter any right to withdraw from their purchase. The sale will therefore be definitive as from the time of payment.

Unfortunately, it is not possible to cancel your pass or get a refund. The sale of passes does not give individuals the right to withdraw from their purchase. Sales are definitive as from the time of payment. 

You may check our Conditions of Sale which can be viewed on our website.

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